Ask Me Anything: Process Documentation

As companies start to work remotely, there’s an urgent need to document business processes and company guidelines for employees to work efficiently. 

Single source of truth (SSOT) is a concept used to ensure that everyone in an organization bases business decisions on the same data.

Gitlab’s company handbook is a great example of this which is what they consider their single source of truth. That’s why we are inviting one of their Engineering Manager, André to discuss this further. 

André has been working remotely since February 2018 and has managed engineering teams spread around the globe. None of this would be possible without a strong culture around process documentation. 

In this session, we’ll talk about recommended tools, how to create and maintain your company’s own single source of truth.

Here’s the link to the example used in this session: Acme Guidebook

Process Documentation