We at Grow Remote love 10up. Not only because Gabe immediate understood our mission, but the company itself is exactly the kind of company we’d love to work for. With a 100% remote team, they service clients like TIME, TED, the World Economic Forum and ESPN.
Word has it that Gabe comes to Grow Remote looking to hire, so we asked him some questions so that we could school up.
What does your company do?
We’re a full-service digital agency, working with some of the world’s leading brands and publishers to build finely crafted websites and tools for content creators. We make a better web with finely crafted websites, apps, and tools that drive business results.
What’s the background to you having remote teams?
10up started as a remote company under the premise that in order to hire the best talent, we need to be location agnostic. Given our focus on WordPress, it was natural to model ourselves in a similar way to an OpenSource project.
Since starting the business 7 years ago, we’ve grown from a team of 4 people to a team that is almost 150 full-time employees working from countries across the globe.
What kind of roles do you hire for?
Our team is made up of strategist, ux designers, visual designers, back-end engineerings, front-end engineers, systems architects, and project managers. We’re always looking for the best talent across all of our disciplines.
How do you manage results remotely?
We have a strong culture of accountability and ownership. Our teams are structured to promote this. Essentially we have fairly autonomous delivery teams that are accountable to each other and work together to deliver results for our clients. The structure around this allows us to have insights and transparency across all of our projects.
How do you manage culture remotely?
Culture is a huge element of our company. We manage it both through our team based structure and through constant communication. Our teams are always in Slack and all of our meetings have mandatory video conferencing.
Additionally we have an annual retreat where the entire team gets together to build relationships and share knowledge.
How can towns and communities make it easier for you to hire there?
There are a couple of practical elements (e.g. fast internet), those types of things are the baseline. Beyond that, I think it’s about creating a culture where people feel comfortable working as a remote employee and that there are communities that remote workers can be a part of.