Learn the skill of remote work
Remote working brings many benefits:
- Live and work locally
- No commute
- Get access to careers in companies regardless of where you live
- Jobs with better pay and benefits
To access these benefits you need the skills of remote working for success in your job hunt. The Remote Work Ready course prepares you for the future of work, to gain a competitive edge and find the job you want.
LOETB, in collaboration with IDA Ireland, SOLAS, and Grow Remote, has created this training program to develop the skillset required of learners wishing to enter into employment in the area of Remote Work.
This is an 8 week fully funded program, with a minimum mandatory time investment of 12 hours per week split between the remote skills element of the course and the customer service module. The contact hours for the course are broken into, on average, 3 meetings for the remote work element of the course and 2-3 meetings for the customer service module (depending on the week) each week.
Apply for the course location that best suits you.
If applying for a location (once restrictions are eased) there will be an element of in-person classes so choose a location that works for you. If you’re not sure about the roll out of the course please do check with us through the application phase.
P.S. All the remote jobs are here.
What We Offer
Grow Remote offers connections to industry, expertise and access to knowledge that is at the cutting edge of remote work.
Beginner Course
This course is designed for those new to remote work, or with some experience.
While it is beginner-friendly, you will be expected to make an effort to have your basic set up of platforms like Zoom and Slack or before starting (and we’ll help with this).
Industry Identified Skills
The course includes all of the skills and knowledge that remote employers are looking for and to set you up for success in your remote work search.
This course is part of our work to ensure Ireland has a competitive ‘Remote Ready Workforce’.
Realworld Expertise
You will get the opportunity to hear from those working with remote teams. During the course, we will welcome speakers ranging from remote employers and managers to those working in remote teams, and remote experts on areas such as communication and well being.
This is a unique opportunity to hear straight from potential future employers and colleagues.
Some of our speakers
John Riordan
Shopify
John is Director of Support for Shopify. John leads a variety of different customer support teams for Shopify, including groups in Ireland, Lithuania, Sweden, Canada as well as the Philippines, Japan and China.
Renate Kohlman
RC Consulting
With over 25 years in leadership roles, Renate Kohlmann embarked on the world of remote working as Senior Manager with Dell in 2004. Founder of RK Consulting, Renate specialises in management support and mentoring.
Dee Coackley
Boundless
Dee Coakley is a three-time COO, which is where she experienced first-hand the operational challenges of setting up employees in new countries, and so is now building Boundless. Boundless is solving the difficulties for small and mid-size businesses of running multi-country payroll and HR compliance.
Employer Partners on this programme include…
What People Are Saying
Course Structure
The course is made up of 2 main elements – both elements of the course will have live call requirements:
- Remote Work Ready – Online Course plus live speaker sessions
- QQI Level 5 Customer Service – focused on its application in a Remote Environment. This is delivered through live sessions.
The Remote Work Ready module meets, on average, 3 times per week.
The customer service module meets 2-3 times, depending on the week.
Remote Work Ready
The remote work ready course is broken into self paced learning modules and live (in-person where possible) interactive sessions with industry experts.
We’ll use the tools we’re learning about daily. The focus on putting those learnings into practice helps to build our confidence in our new skillset and ensure we’re ready to work remotely straight away.
Along the way, the team at Grow Remote is there to support you, along with your class. If you need some extra support or have lots of questions, we’re here to help.
The content in the course has been thoughtfully created to help you learn while keeping you interested and engaged.
QQI 5 Customer Service
Focused on customer service application in a Remote Environment
| Title | Award | Awarding Body |
|---|---|---|
| Customer Service – 5N0972 | Customer Service (5N0972) | QQI |
The purpose of this programme is to ensure that participants have the required skills, knowledge and competence to provide customer service to current criteria within a remote work environment, operating independently or as part of a team. Candidates will gain a comprehensive understanding of the value of customer service in these settings and be able to apply this understanding to real-life situations.
Ready to get started?
Choose the location that suits you best and apply now!
